Privacy Policy

Last updated: [Insert Date]

Accelerate-CX (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly, transparently, and in compliance with applicable data protection laws, including the Protection of Personal Information Act (POPIA), the General Data Protection Regulation (GDPR), and other relevant regulations.

By using our website, services, or providing your information to us, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

- Contact details: name, email address, phone number.

- Business details: company name, role, industry, and website.

- Lead & client data: details you submit via forms, appointment bookings, and communication with our team.

- Affiliate/referral data: affiliate ID, payout details, referrals submitted, and tracking information.

- Technical data: IP address, browser type, device, and cookies.

- Usage data: pages visited, time spent on our website, and actions taken within our platform.

2. How We Collect Information

- Directly from you when you fill in forms, book appointments, or register for our affiliate program.

- Through automated technologies (cookies, analytics, pixels, CRM tracking).

- From third parties (e.g., ad networks, referral partners, service providers).

3. How We Use Your Information

We use your information to:

- Provide and manage our services.

- Communicate with you (appointment reminders, updates, support).

- Process affiliate/referral payouts.

- Improve our website and marketing campaigns.

- Comply with legal and regulatory obligations.

- Send you marketing communications, if you’ve opted in (with the option to opt out at any time).

4. Cookies and Tracking

Our website uses cookies and tracking technologies (such as Meta Pixel and Google Analytics) to improve user experience, measure performance, and deliver relevant advertising. You can disable cookies in your browser settings, but some features may not function properly.

5. Sharing of Information

- We do not sell or rent your personal information. We may share it with:

- Service providers who assist us in delivering our services (e.g., hosting, email, CRM).

- Legal authorities, if required by law.

- Affiliate/referral partners, only as necessary for commission tracking and payouts.

6. Data Retention

We keep your information for as long as necessary to provide our services, comply with legal requirements, and resolve disputes.

7. Your Rights

Depending on your jurisdiction, you have the right to:

- Access, update, or correct your personal data.

- Request deletion of your personal data.

- Object to certain types of processing (e.g., marketing).

- Withdraw consent at any time.

- Requests can be made via the contact details below.

8. Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

9. International Data Transfers

As we use cloud-based services, your information may be transferred and stored outside of South Africa. We ensure that appropriate safeguards are in place to protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Accelerate-CX
Email: [Insert your business email]
Phone: [Insert business phone number]
Website: https://accelerate-cx.com